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Frequently asked Questions
How Do I Place An Order?
Ordering items from Countryrocks.com is easy. Add the items you would like to purchase into the shopping cart and once you have selected all of your items, follow the directions through the checkout process to complete your order.
Your order will not be complete until your credit card is processed and all steps have been completed in the checkout process.
For any questions on placing an order, contact Country Rocks by phone at 310-278-4955.
Payment and Shipping
Orders can be shipped within the United States and Internationally (additional shipping fees will apply to international orders).
Country Rocks does not ship to P.O. Box addresses.
For each address within the United States, the following charges apply:
Ground Shipping: $0
Please allow 4-5 business days. Items ordered together may not always ship together.
$30 without signature confirmation or $35 with signature confirmation
Orders placed before 3:00PM EST Monday through Friday will be delivered on the following day, including Saturdays where Saturday delivery service is available. Sunday and holiday delivery is not available.
• Complimentary shipping is only available for orders placed on the U.S. Website for domestic delivery.
Returns & Refunds
For any questions regarding returns, contact Country Rocks by phone at 310-278-4944.
Items are accepted for credit or exchange in the U.S. if returned in saleable condition within 30 days and item has been paid in full,
Items must be accompanied by a sales receipt. Some exclusions may apply.
Gift recipients are entitled to a nonrefundable merchandise credit.